Online glasses and supplementary insurance, what matters
Whether glasses bought online are covered by supplementary insurance depends on the conditions of your plan, the invoice and the point of purchase. Blanket price promises cannot be derived from the policy conditions.
- Plan-dependent
- VVG
- must be unambiguous
- Invoice
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A complete invoice with provider, date, prescription and details of lens and frame is usually a requirement.
Swiss and foreign providers may be treated differently depending on the plan. When in doubt, clarify in advance.
A current eye test by a qualified optician or ophthalmologist may be required.
Check recognised points of purchase, waiting periods and limits in the policy conditions.
Note: Supplementary insurance is governed by the VVG (Federal Insurance Contract Act). Depending on the insurer and plan, health questions, waiting periods, benefit limits, exclusions or reservations may apply. A contract is only binding once the insurer has accepted it.
Let us check what to look for with online glasses and supplementary insurance.
Please do not enter any medical diagnoses or confidential health details here. If such information is needed later, it will be clarified separately in the advisory process or by the insurer.
What to look for with online glasses.
Complete documents make the review easier. The specific requirements are governed by your plan.
- Full provider name and address
- VAT number and invoice date
- Breakdown: frame, lenses, coating
- Prescription details (dioptres, axes, add where applicable)
- Current, qualified eye test
- Proof of payment (bank transfer or credit card)
Please note: whether glasses bought online are accepted depends on the specific policy conditions, the point of purchase and the completeness of the documents submitted. A personal consultation helps avoid follow-up queries in advance.
What to look for when reviewing Online glasses.
Instead of fixed amounts, what counts is the entire plan logic: scope of benefits, terms, waiting periods, health questions, recognised points of purchase and the fit with your personal needs.
Scope of benefits
- Covered products: plan-dependent
- Prescription: qualified eye test
- Lens / frame / coating: items listed individually
- Point of purchase: provider clearly identifiable
Terms & reservations
- Recognised point of purchase: Switzerland or abroad depending on the plan
- Waiting periods: may apply
- Health questions: possible
- Periodic limit: depending on the product
Proof & points of purchase
- Invoice: provider name, address, VAT, date
- Prescription details: dioptres, axes, add
- Proof of payment: enclose the receipt
- Prescription: may be required
FINWIWO AG operates as an insurer-neutral insurance broker. Specific benefits, limits and terms vary by insurer and plan. We review relevant Swiss insurers and present suitable options transparently and comprehensibly.
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Frequently asked questions, Online glasses.
The most important answers, compactly summarised. If anything is missing, we'll advise you free of charge.
Are online glasses covered in principle?+
That depends on the specific plan. What matters are the policy conditions, recognised points of purchase and the completeness of the documents submitted.
What must the invoice contain?+
Typically the provider name, address, VAT number, date, a breakdown into frame, lenses and coating, and a clear statement of the prescription. The requirements of your plan are set out in its conditions.
Are invoices from abroad accepted?+
Some plans cover invoices from the EU or EEA, others require Swiss points of purchase. Please clarify in advance to avoid follow-up queries.
Do I need a separate eye test?+
Often yes. A qualified eye test at the optician or ophthalmologist may be required, as many online shops do not offer a full optometric examination.
Can health questions or waiting periods apply?+
Yes. For supplementary insurance, health questions, waiting periods and reservations may apply depending on the insurer and plan.
Why is a personal review worthwhile?+
Because provider, product, invoice and plan conditions must fit together precisely. A personal review reduces the risk of follow-up queries.
Ready for the right vision-aid protection?
Start the request in 2 minutes. The personal review happens after submission. Waiting periods and acceptance conditions may apply depending on the insurer and plan; a contract is only binding once the insurer has accepted it.